PROFILE
Thoughtful. Creative. Effective. Learning Solutions.
I am an experienced Instructional Designer/Developer and Freelance Consultant.
I have over a decade of L&D experience working with a variety of audiences in a
range of industries such as healthcare, quality and safety, and the energy sector.
My experience includes developing blended learning, e-Learning, instructor led
training, virtual instructor led training, as well as curriculum development and
establishing training programs and departments. I have consulted/collaborated
with all levels of the Organization during my career.
My goal is to meet the client where they are in the L&D process and work to provide
learning solutions that adhere to core L&D principles in a thoughtful and creative manner.
I'd love to work with you on your next project.
Instructional design & development
Companies I've worked with:
Learning and Development Consultant@ Learning by Design, LLC
April 2017 - Present
Learning and Development services that incorporate core design principles with current trends to create engaging learning outcomes.
Sr. Curriculum Developer@ Intertek
Jun 2011 - Dec 2016
Global curriculum and course development that included technical and soft skills training for 4 divisions. Engineering global on-boarding was attributed with a 2 percent reduction in attrition among engineers in the Product division. A Government Services on-boarding was attributed to a successful external audit of inspectors. Technical content includes software applications such as Microsoft CRM, PeopleSoft and internal applications.
Independent Learning & Development Consultant@ Intertek
July 2009 - June 2011
Instructional design and development consultant hired to create e Learning and technical documentation for the development of training for the launch of financial applications to 4 divisions within the U.S. Worked with project leaders to develop a training initiative that had long term sustainability for future implementation outside the U.S.
Worked with another consultant and internal training manager to establish a training department.
Sr. Instructional Designer/Developer@ Cardinal Health
Nov 2007-July 2008
Sr. Instructional Designer/Developer responsible for advising executive leadership on training initiatives. Responsible for the creation of training for hospital consultants.
Instructional Designer/Developer@United Healthcare
July 2005-November 2007
Assisted in creating an eLearning Training Department. Responsible for the revision, implementation and piloting of new hire curriculum. Participated in the implementation of a learning management system.
Education
M. Ed., Instructional Technology | University of Houston
2005
While a student at University of Houston, I participated in a year long design and development project for the Museum of Fine Arts, Houston. The project resulted in a piece of software developed in Authorware. It incorporated audio,video, and interactive experiential learning experiences. The software was piloted to a local high school.
B.A. Art History Syracuse University
Services
Instructional Design
Provide services associated with all phases of the instructional design process.
Course Development
Provide course development that includes customized templates, eLearning, instructor led training (ILT), virtual instructor led training (VILT), and train-the-trainer.
Curriculum development
Assist clients in assessing who to train, what to train, and how to train. Advise on the best tools to achieve the optimum fit for the learner while meeting budget requirements.
Professional Affiliations
Testimonials
Heather is a thorough, detail-oriented individual who approaches every project or task in a professional manner.
James Holcomb - Training Manager,Content Design & Development at Goodman Manufacturing
Heather would be a great asset to any organization.
Dr. Nancy Barnhart - Writers in the Schools
Heather is very dedicated & detail oriented, she has consistently produced great results for our division, on time & technically interesting.
Larry Muller - Retired Manager, Intertek